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Solved: How to Unbrick Moto One Hyper [XT2027, DEF]

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To unbrick Motorola One Hyper, you need to have certain flash files that are meant for your exact variant of OneHyper.

And for most Moto One Hyper devices, having most recent and up-to-date unbrick files ensures you have 100% chance to resurrect your device. In other words, even if the blankflash files are for your exact variant, you may still not be able to rescue your device if the blankflash files are not the latest or a match for android version that is installed on your device.

Here, you will find latest XT2027 blankflash files, other necessary unbrick files and the accompanying official firmware files required to fully revive hardbricked XT2027 devices.

Target Device Info

Device Details
Brand Model
Motorola XT2027
Other Name Motorola One Hyper
Code Name Def
Variants
XT2027-1 ALTMX, ATTMX, TKPCA, TIMBR, TIGCA, TEFMX, RETUS, RETLA, RETCA, RETBR, RETAR, OPENMX, OPENLA, OPENCL, BWACA
XT2027-3 RETAPAC, RETEU, RETEU-NL, RETGB,
XT2027-XX = variant specific model-ID e.g RETEU = OEMs bearing that ID

NOTE

  • This is a long tutorial but a guaranteed solution for hardbricked Moto One Hyper.
  • If your OEM is not in the list in the table above, you may not be able to recover XT2027 device using the solution provided here.
  • Only the variants listed in the table above are confirmed to be supported by this bricked XT2027 recovery solution.
  • All files required to unbrick the device are contained at the end of this tutorial.
  • important! these unbrick files have been successfully tested on ONLY a few of the OEMs in the table above. Proceed with CAUTION.

What Are the Possible Encounters that May Brick or hardbrick Android Devices?

There are a number of things you can do that will expectedly or accidentally brick any android device. I have listed a few of the things you could do that will make a dead phone out of your android device, turning it into a complete paper weight in the list below:

  • Interrupted Software Update: either you are upgrading your phone OS via OTA update or you are loading factory image firmware on your phone using tools such as QPST QFIL, RSD Lite or other similar service tools and you accidentally encounter an error caused by something like power-loss on phone or from PC, that abruptly cancels the process halfway-through, you may end up with a dead phone.
  • Failed Bootloader Unlock: if you ever need to unlock your android device bootloader, ensure that you always use the officially recognised method or at least, a method that has been confirmed to work 99.99% of the times because a failed attempt at such may brick your phone or, even hardbrick the phone.
  • Aggressive Root Method: the use of some root methods such as root applications like Kingoroot or Magisk, if care is not taken, can brick your phone; essentially making the phone inoperable.
  • Flashing of Wrong Image Files: often times, flashing of wrong .img .mbn or .bin and similar other android system files on your phone could brick the phone.
  • Write and Re-write of IMEI: the path to change or write an IMEI on android devices is not always straight and usually comes with risks that could softbrick or hadbrick the device. In the event that you need to re-write your device IMEI, always excersice caution.
  • Changing of Phone Bands: another thing you could do that may possibly brick your phone is an attempt to modify the phone's acceptable or supported bands.

NOTE

The list above contains only a few of the many things you could do that may brick Motorola One Hyper or any android device. Generally, any attempt to modify android system can get your device bricked but not always. In fact, if you know what you are doing, you will almost always get it done successfully about 99% of the times.

How Can You Know that Moto One Hyper is Hardbricked?

Except the device is connected to PC, a hardbricked android device almost always seem like they are powered off and with a dead battery in. But a few of the times, some hardbricked android devices display blank screen, greyed-out screen et cetera.

Here are a few ways to know that you are holding a hardbricked Android device in your hands;

  1. Displays Qualcomm HS-USB QDLoader 9008 in the COM ports when connected to a PC.
  2. Depending on the issue, some devices display HS-USB Bulk in the COM ports when connected to PC.
  3. Some devices flash blank screen of dead usually in grey, black or rarely, a green coloured screen.
  4. Flickering LED-light flashes when charging and enters QCOM EDL Mode or BROM mode in Mediatek-powered device - this being the only sign some devices show to indicate that they are bricked.
  5. For some devices, QHS-USB QDLoader is shown in the COM ports when connected to PC - that shows instead of QDLoader 9008.

NOTE

  • Option 1, 2 and 5 in the list above apply to only Qualcomm-powered android devices.
  • 3 and 4 options can be seen in android devices powered by other chipsets such as Mediatek, UniSoC et cetera.
  • Obviously, there are other ways by which you can identify hardbricked android devices than those in the list above.

What Brick Issues Can this Solution Resolve?

Generally, these solutions work for all brick issues including softbrick and hardbricked devices issues. You ONLY have to be sure that you are using the appropriate propriety unbrick files that are signed by Motorola for your OneHyper device. Moreso, it is a matter of deciding the current status of your device thus; softbricked or hardbricked so that you may know from which step to start with.

How to Unbrick or Debrick Moto One Hyper?

First, I am assuming your device is hardbricked i.e;

  • the device does not respond to any button when pressed.
  • perhaps, flashes LED-light when connected to a PC or when charging.
  • does not enter fastboot / bootloader mode.
  • and perhaps, it is not recognised by the PC.

Now, let's proceed.

  1. The Pre-Requisite:

    • Download and extract factory firmware image for your exact device variant onto a folder on your PC.
    • Download Qualcomm HS-USB QDLoader Drivers and install it on your PC.
    • Download and install the latest Motorola USB Drivers on your PC. If you are on Windows10, download and install this pack on the PC else, the drivers may not work properly.
    • We will use Motorola Blankflash method, so download the latest blankflash file and extract it onto a folder on your PC.
    • NOTE: test-point and liveSD methods are not discussed on this page.
    • Download and setup ADB Android SDK Platform tools on your PC.
    • Unlocked bootloader - this is optional but having an unlocked bootloader would further make the entire process easier to complete.
    • Make sure your Motorola smartphone battery is charged up to 60 - 75% minimum before you proceed with this procedure.
    • NOTE: this process may wipe all the data you may have on your smartphone.

  2. STEP 2: Install Qualcomm HS-USB QDLoader Drivers

    Since your device is supposedly hardbricked, Windows will not recognise nor communicate your phone until you install the Qualcomm HS-USB QDLoader Drivers components on the computer.

    Without the appropriate drivers properly installed on the PC, if the phone is connected to the computer, Windows will identify it as either;

    • Unknown USB Device
    • Or, QHSUSB_Bulk

    With both having orange-coloured ribbon behind.

    So, be sure to install the drivers before you proceed.

    NOTE: Drivers installation guide is provided on the drivers download page linked from above.

  3. STEP 3: Install Motorola Drivers

    This is important becuase it installs all Motorola drivers package including adb and fastboot drivers components on your PC.

    You will need these drivers to fully resurrect your Motorola One Hyper when official Motorola firmware image files are being installed on the phone.

    You can find the download page for the Motorola drivers package from the pre-requisites listed from above. Installation guides also there.

    NOTE

  4. STEP 4: Setup Android SDK Platform tools or Use MinimalADB Tools

    You need to setup Android SDK Platform tools or utilize MinimalADB tools because, after you may have reflashed bootloader onto the phone using Moto OneHyper blankflash files, you would need to manually install official Motorola factory firmware images onto the phone via Windows CMD, Linux or Mac terminal.

    I recommend that you go for the MinimalADB Tools option because it is easier to access and setup, consumes less space and can ultimately complete these tasks.

    Minimal ADB and Fastboot Tool is a stripped out branch of Android SDK Platform tools that contains complete android ADB and fastboot packages and can issue and execute all the android adb and fastboot commands of the Android SDK Platform tools.

    NOTE:

    The paid unbrick files package contains OneClickFlashAll.bat file so you won't be needing to setup MinimalADB or Android SDK Tools. Just double-click it and it flashes all the factory firmware image files onto the phone.

    For instructions on how to setup and use MinimalADB Tools on your PC, see setting up MinimalADB Tools on Windows PC.

  5. STEP 5: Run Moto One Hyper Blankflash

    It is now time to breath life back into your dead Moto One Hyper so that you may be able to flash either stock official Motorola firmware or a custom ROM onto the device, depending on your bootloader lock status.

    What Does "running blankflash" Do?

    When you run blankflash, through EDL mode, this process simply flashes singleimage.bin file which contains the GPT, bootloader, aboot, rpm, tz, hyp, cmnlib, keymaster and sbl1 partitions on your phone. These partitions are essential to return functioning fastboot/bootloader onto Motorola device.

    How to Flash or Run Blankflash?

    1. Download the blankflash files from the unbrick files package. I recommend that you use the latest but, if you have never upgraded your device beyond its initial major android version, you may use any of the blankflash files and it will work just fine.
    2. Unpack the downloaded blankflash file onto a folder on your PC using 7zip file extractor or similar programs.
    3. Connect your Motorola device to the computer using its compatible USB cable and press the power button. Now, open Windows Device Manager to see if the device has been identified in EDL mode. If you see Qualcomm HS-USB QDLoader 9008..., you are good to go otherwise, whilest the phone is still connected to the PC, press and hold power + vol_down buttons until Windows Device Manager refreshes and displays your device in Qualcomm HS-USB QDLoader 9008....
    4. Now, open the folder into which your blankflash files was extracted, locate blank-flash.bat and double-click on it.
    5. Double-clicking blank-flash.bat opens a new command prompt window and automatically flashes the necessary files.
    6. Finally, your Moto One Hyper now automatically reboots into bootloader screen.
    7. Leave the device connected to the PC, wait for the drivers to install and proceed to the next step below.

    Now that your device has got its life back, it is time to flash factory firmware images on the device so that your device may run android OS and become fully operable again.

  6. STEP 6: Install or Flash Stock Factory Firmware on your Motorola One Hyper

    To flash Motorola stock firmware on your Motorola One Hyper;

    1. Download the factory image firmware for your Motorola One Hyper. Unless you have an unlocked bootloader, be sure to download the firmware that is exactly for your device variant else, you will encounter some issues and errors flashing the firmware. Also, download latest factory firmware or the process may fail.
    2. Unpack the downloaded firmware and extract it onto a folder on your PC using 7zip file extractor or similar programs.
    3. Remember MinimalADB Tools you earlier setup? Now, open its folder, copy everything therein and paste them into the extracted firmware folder.
    4. Now, click anywhere inside the extracted firmware folder and press Shift + Right-click to open CMD in this folder.
    5. In the CMD window, first check if your device is recognised by typing the command: 
      fastboot devices
      and press the enter key. If CMD returns device and serial number, you are good to go otherwise, check that your drivers are properly installed and working.
    6. Supposedly, your device is recognised in fastboot mode, now, one after the other; type each of the commands below in CMD and press enter key after each command: 
      fastboot oem fb_mode_set
      fastboot flash partition gpt.bin
      fastboot flash bootloader bootloader.img
      fastboot flash vbmeta vbmeta.img
      fastboot flash radio radio.img
      fastboot flash bluetooth BTFM.bin
      fastboot flash dsp dspso.bin
      fastboot flash logo logo.bin
      fastboot flash boot boot.img
      fastboot flash dtbo dtbo.img
      fastboot flash recovery recovery.img
      fastboot flash super super.img_sparsechunk.0
      fastboot flash super super.img_sparsechunk.1
      fastboot flash super super.img_sparsechunk.2
      fastboot flash super super.img_sparsechunk.3
      fastboot flash super super.img_sparsechunk.4
      fastboot flash super super.img_sparsechunk.5
      fastboot flash super super.img_sparsechunk.6
      fastboot flash super super.img_sparsechunk.7
      fastboot flash super super.img_sparsechunk.8
      fastboot erase carrier
      fastboot erase ddr
      fastboot oem fb_mode_clear
    7. In CMD window, check and confirm that each of the commands from above returns an [OKAY] after it is executed.
    8. If all the commands return an [OKAY] in CMD, you are good to go. Now in CMD, enter this command: 
      fastboot reboot
      and press the enter key.
    9. Your device should now rebbot into android.
    10. Note that the first boot may take up to several minutes. Just hold on.
    11. Once your device displays the first setup screen after booting, you may now disconnect your device from the PC.
    12. Done! You have successfully unbricked your Moto One Hyper.
Moto One Hyper Unbrick Files
Unbrick File File Name Download Link
Firmware XT2027-1_DEF_OPENMX_10_QPFS30.103-43-14_subsidy-DEFAULT_regulatory-XT2027-1-IFETEL_CFC.xml.7z Download
XT2027-1_DEF_OPENMX_10_QPFS30.103-43-16_subsidy-DEFAULT_regulatory-XT2027-1-IFETEL_CFC.xml.7z Download
XT2027-3_DEF_RETEU_10_QPFS30.103-43-12_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.7z Download
XT2027-3_DEF_RETEU_10_QPFS30.103-43-14_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.7z Download
Blankflash Download - blankflash_10_0_1_QPF30.103-38.7z
Qualcomm EDL Driver Qualcomm HS-USB QDLoader 9008 Driver Download
Motorola USB Driver Win_XP_7_8_10_11-Motorola-USB-Drivers.7z Download
MinimalADB Tools see setup instruction here
Need one-on-one assistance? Contact Us

NOTE

Moto One Hyper

Blankflash and firmware files linked in the table above are useful for unbricking Moto One Hyper running Android 10 ONLY. If your device was running Android versions higher than 10 such as Android 11, you need to gain access to the Moto One Hyper Full Unbrick Files which costs 17.99 to access the unbrick files.

Frequently Asked Questions:

  1. Can I flash factory firmware if my bootloader is locked?

    Yes. But you can only flash a later version of Android on a locked bootloader. I mean, if your device was running Android 7.0, you can flash the same version or a later version of Android such as Android 7.1 and beyond.

  2. I get a "Preflash validation" error during flash. What caused it?

    You get "Preflash validation" error because the firmware that was running on your Android device before it got bricked is more recent than the one you are flashing. To resolve the issue and get pass this error, you need to either get a more recent firmware or unlock your bootloader and flash a ROM.zip therefrom.

  3. After flashing factory firmware images, phone gets stuck at boot up. Why?

    First, ensure that you flashed all the 'sparsechunk' files that are contained in the firmware folder you used. And not just the ones mentioned in the tutorial above because some firmware contains more 'sparsechunk' while others contein less. Also, naming files incorrectly during flashing can also bring about this issue. An easier way to avoid these issues is to use the OneClickFlashAll.bat file that is contained in the firmware.

  4. Fastboot commands not working in my linux PC

    In linux, fastboot commands execution requires root access. So, instead of using fastboot devices use sudo fastboot devices and everything should work just fine.

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